High Altitude Dreams Trekking & Expeditions
Secure Your Adventure with Confidence
With years of experience in adventure tourism, we have established the following Terms & Conditions to ensure a safe, smooth, and enjoyable trekking experience in Nepal and beyond.
1. Booking & Payment
- A 10% non-refundable deposit is required to confirm your booking.
- Remaining balance must be paid upon arrival in Nepal before your trek or tour begins.
- For international trips (Bhutan, India, Tibet), full payment must be completed at least 2 weeks before departure.
2. Payment Methods
- Credit Card (Visa/MasterCard): Contact +977-1-9841000919. (3% service charge applies)
- Bank Transfer: Account details provided upon request (no service charge)
3. Last-Minute Bookings
- For Nepal trips, we accept last-minute bookings with 100% payment at least 7 days prior to the trip start date.
4. Cancellation & Refund Policy
- Deposit (10%) is non-refundable under any circumstances.
- Refunds after full payment:
- 50+ days before departure: Deposit retained
- 40–45 days: 50% refund
- 25–30 days: 25% refund
- 10 days or less: No refund
5. Single Supplement
- Prices are based on twin sharing. Extra charges apply for single room or tent requests.
6. Early Return or Trip Abandonment
- No refunds for unused services or early return due to personal, medical, or other reasons.
7. Price Adjustments
- Prices may be revised due to changes in exchange rates, government taxes, or fuel costs, though we strive to maintain published rates.
8. Unforeseen Circumstances
- If a trip is canceled due to natural disasters, political unrest, or extreme weather, we will offer an alternative trip or full refund.
- Any additional personal expenses incurred are the client’s responsibility.
9. Client Conduct & Responsibility
- Guides have full authority during treks. Clients engaging in unlawful or disruptive behavior may be removed without refund.
- Respect local culture, customs, and the environment.
10. Travel Insurance
- All clients must have comprehensive travel insurance covering medical emergencies, evacuation, trip cancellation, and accidents.
11. Personal Belongings
- We are not responsible for loss or damage of personal items. Keep valuables secured.
12. Flights & Delays
- Flight delays/cancellations (especially to/from Lukla, Jomsom, or remote regions) may occur.
- Extra accommodation or meal costs due to delays are the client’s responsibility.
13. Documents & Permits
- Clients must ensure valid passports, visas, and permits.
- We assist with permit processing once documents are received.
14. Age Limit
- No fixed age limit, but children under 15 and adults over 70 must be accompanied by a responsible guardian.
With years of experience in adventure tourism, we have established the following terms and conditions to ensure a safe and seamless trekking experience for all our guests in Nepal.
1. Booking & Payment
- A 10% non-refundable deposit is required to confirm your booking.
- The remaining balance must be paid upon arrival in Nepal, before your trek or tour begins.
- For international trips (Bhutan, India, Tibet), the full payment must be completed at least 2 weeks before departure.
2. Payment Methods
- Credit Card (Visa/MasterCard): Contact us at +977-1-9841000919 for details.
- Bank Transfer: Account details provided upon request.
- Credit card payments incur a 3% service charge; bank transfers do not.
3. Last-Minute Booking
- For Nepal trips, we accept last-minute bookings with 100% payment at least 7 days prior to the trip start date.
4. Cancellation & Refund Policy
- The 10% deposit is non-refundable under any circumstances.
- Cancellation after full payment:
- 50+ days before departure: Deposit retained
- 40–45 days: 50% refund
- 25–30 days: 25% refund
- 10 days or less: No refund
5. Single Supplement
- Prices are based on twin sharing. Extra charges apply for single room/tent requests.
6. Early Return or Trip Abandonment
- No refunds for unused services or early return for personal, medical, or other reasons.
7. Price Adjustments
- We may revise prices due to changes in exchange rates, government taxes, or fuel costs, though we strive to maintain published rates.
8. Unforeseen Circumstances
- If a trip is canceled due to natural disasters, political unrest, or bad weather, we will offer an alternative trip or full refund.
- Additional personal expenses from such events are the client’s responsibility.
9. Client Conduct & Responsibility
- Our guides have full authority during the trek. Clients engaging in unlawful or disruptive behavior may be removed without refund.
- Respect local culture, customs, and the environment.
10. Travel Insurance
- All clients must have comprehensive travel insurance covering medical emergencies, evacuation, trip cancellation, and accidents.
11. Personal Belongings
- We are not responsible for loss or damage of personal items. Please keep valuables secured.
12. Flights & Delays
- Flight delays/cancellations (especially to/from Lukla, Jomsom, or similar regions) may occur. Please keep extra buffer days in your itinerary.
- Extra accommodation and meal costs due to flight delays are borne by the client.
13. Documents & Permits
- Clients must ensure valid passports, visas, and permits are arranged before the trip. We assist with permit processing once documents are received.
14. Age Limit
- No fixed age limit, but children under 15 and adults over 70 must be accompanied by a responsible guardian.
